Business Operation Manager

Job Description

Description of the roleWe are hiring a Branch Operations Manager with 36 years of experience in operations, team handling, and process management. The role involves managing overall branch activities, ensuring smooth day-to-day operations, and achieving business targets.The candidate will be responsible for coordinating with different departments, monitoring team performance, and maintaining operational efficiency. The role also focuses on improving processes, ensuring discipline, and delivering consistent results.Location: Nagercoil, Kanyakumari Experience: 36 years Salary: 2,40,000 4,80,000 per annum Employment Type: Full-timeSkills neededOperations management and team handling Process planning and execution Performance tracking (KPI, KRA) Strong leadership and decision-making skills Coordination and problem-solving ability Reporting and data management Basic knowledge of CRM and administrative processesKey responsibilitiesManage overall branch operations and daily activities Monitor team performance and ensure target achievement Plan and allocate work to different teams effectively Ensure smooth coordination between departments (HR, CRM, Sales, Processing) Maintain discipline, productivity, and workflow consistency Track KPIs, prepare reports, and update management regularly Identify process gaps and implement improvements Handle escalations and resolve operational issues Support hiring, training, and team development activitiesRequired qualificationsAny degree (MBA preferred) 36 years of experience in operations / branch management Experience in service-based or consulting industry is an added advantage Strong leadership and team management skills

Keyskills :
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