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Assistant Manager-Client Support & Commercial Operation (Nagpur)

1.00 to 10.00 Years Nagpur 20 Aug, 2026

Job Location	Nagpur
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Essential Qualifications 6 years in client support, customer success, or client services with at least 3 years managing a team Experience leading support operations in a complex, data-intensive workplace where answer quality matters more than speed financial data, SaaS platforms, research services, or capital markets technology preferred Demonstrated ability to improve CSAT, reduce resolution times, and scale support operations without sacrificing quality Strong data fluency comfortable pulling support metrics, building reports, identifying trends, and presenting findings clearly to leadership Excellent written and verbal communication skills across audiences from end users to senior stakeholders Experience managing distributed or offshore team members; specific history of retaining and growing talent to address complex and product related inquiries Familiarity with Salesforce or equivalent case management systems Background in commercial real estate, financial data, or institutional SaaS is a plus not a requirement .

Keyskills :
client supportclient servicesteam managementcommunication skillsleadershipdistributed team managementcustomer successdata fluencyCSAT improvement

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Assistant Manager-Client Support & Commercial Operation (Nagpur)

Job Description

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