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CSA (Customer Service Associate)

1.00 to 0.00 Years   Nagpur   27 Feb, 2024
PAC
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Provide customer service to employees, clients, and vendors by answering all phone calls, answering questions, directing calls, and providing assistance in other support areas. Answer inquiries and handle complaints in a friendly, efficient, and timely manner. Develop and maintain current database of clients and vendors. Perform data entry and clerical tasks. Other duties as assigned. Maintain exceptional customer service, working to fulfill requests, complaints, and concerns and resolving issues in a timely manner. Answer incoming calls and handle customer inquiries and complaints; troubleshoot problems and find solutions; process payments. Help customers navigate website and suggest options for products as needed. Other duties as assigned.Requirements And Skills: Excellent communication skills. Ability to build rapport and manage customer expectations. Ability to handle multiple priorities and work under pressure. Ability to work independently and manage. multiple projects simultaneously. Excellent time management and organizational skills. Ability to multi-task, prioritize effectively and complete work in a time-sensitive fashion.Job Type: Full-timeSalary: 10,000.00 - 25,000.00 per monthSchedule: Rotational shiftEducation: Higher Secondary(12th Pass) (Preferred)Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred)Language: English (Preferred) Hindi (Preferred)Ability to Commute: Nagpur, Nagpur, Maharashtra (Required)Ability to Relocate: Nagpur, Nagpur, Maharashtra: Relocate before starting work (Required)Work Location: In personSpeak with the employer91 hidden_mobile,

Keyskills :
communication skillscustomer servicedata entrytime managementclerical tasksorganizational skills

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