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Customer Service Representative

0.00 to 4.00 Years   Nagpur   09 Jan, 2024
Altius Customer Services Pvt Ltd
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Ready to elevate customer service to a whole new level Join us as a Customer Service Associate in our dynamic Voice Process team. Whether youre a fresher or bring 6 months of experience, your journey towards professional growth starts here!Location: Onsite at Mihan, NagpurProcess Type: VoiceExperience: Fresher or 6 months experience (Preferable)Qualification: Any Graduate/HSCJob Type: Full-timeSalary: 12,000 - 17,000 per monthJob Responsibilities: Handle incoming calls from customers, addressing inquiries related to product orders. Collaborate with various departments to support the sales process for the companys complete product portfolio. Investigate and resolve customer issues promptly within specified timeframes. Coordinate effectively with customers, employing strategic questioning to identify and address concerns. Oversee and manage all customer inquiries, providing insightful summaries for presentation to management.. Administer and prioritize customer tasks, ensuring all deadlines are met and exceeded. Uphold the accuracy of data across all customer services and verify information meticulously. Demonstrate a proven track record in customer service and support. Exhibit strong skills in phone contact handling, showcasing active listening abilities. Possess familiarity with CRM systems and best practices. Showcase excellent communication and presentation skills. Demonstrate effective time management to handle tasks efficiently and meet deadlines consistently.Why Altius Competitive salary range Immediate joiners preferred Rotational shifts & week-offs for a work-life balance A supportive work culture that values your voiceLet your career ascent begin! Walk-in interviews from 11 am - 5 pm at Altius Customer Services Pvt Ltd, Nagpur. Contact Us: hidden_mobile / hidden_mobileEmail: hidden_emailNote to Applicants:This opportunity is exclusively available to individuals residing in Nagpur. Applications from candidates outside Nagpur will not be considered. We appreciate your understanding in this regard,

Keyskills :
customer servicecommunicationpresentationtime managementphone contact handlingactive listening

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