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Process Executive

Fresher   Nagpur   20 May, 2026
HCL Technologies Ltd
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Voice Process Executive (Freshers Only)Location:Nagpur (Work from Office)Employment Type:FullTimeHowtoApplyInterestedcandidatescansharetheirresumeat:hidden_emailJob Summary:We are hiringVoice Process Executivesfor backend support processes. This role is strictly forfresh graduateslooking to start their corporate career in a nonvoice environment.Key Responsibilities:
    • Handle customer queries via inbound and outbound calls.
    • Perform backend operations and data processing
    • Maintain accuracy while updating systems and records
    • Follow SOPs and quality guidelines
    • Meet productivity and quality targets
    Eligibility Criteria (Mandatory)
    • Graduation required
    • Eligible degrees only:B.Com, B.A, B.Ed, BBA
    • Passout years:2024 & 2025 only
    • Experience:Freshers only (experienced candidates not eligible)
    • Location:Nagpur locals preferred
    • Shifts:Flexible (Day & Night shifts)
    • Weekly Offs:Rotational
    • Transport:Own transport mandatory (no cab facility)
    Required Skills
    • Good written English communication
    • Basic computer knowledge
    • Typing speed: 2530 WPM (preferred)
    Salary & Benefits
    • Competitive fresher salary
    • Paid training
    • PF, ESIC & statutory benefits
    • Career growth opportunities

Keyskills :
communicationoutbound processback-end operationsinbound processinbound callscomputer literacyoutbound callingvoice

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