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Support Executive (Nagpur)

1.00 to 10.00 Years   Nagpur   31 Jul, 2026
WebMilez InfoTech Private
Job LocationNagpur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Job Description Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support executive for voice process who has a major role in the organization for the growth of both employee and company. Roles &* Responsibilities* - Valuable communication skills in English Required. - Listen to customers concerns, issues and questions. - Resolve customers concerns and answer customers questions to your best ability - Maintain a positive attitude and calmly respond to customers complaints. - Strong multi-tasking skills. - Must be flexible for night shift & rotational shift. - Have daily interactions with customers and handle all issues from end to end via call. - Go the extra mile to engage customers in solving issues and ensure satisfaction. - Quickly and effectively build rapport with customers and resolve issues - Managing customer expectations regarding estimated response times - When required need to visit client and give the training of the software. - Communication Proficiency - Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability. - Make technical presentations and demonstrate how a product meets client needs. Experience Range - 0 to 2 years Salary Range- 10K to 14K Job Locations: - Nagpur Skills required - Excellent English Verbal & Written Communication Skills Job Requisite- BPO Experience. Job Requirement- Flexible to work in rotational shifts. 6 days working with 1 day rotational off Contact Person: - Ekta Yadav Contact Number/ID: Address: - Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003 Job Types: Full-time, Permanent Salary: 10,000.00 - 15,000.00 per month Schedule: - Day shift - Morning shift - .

Keyskills :
Customer SupportEnglish Verbal CommunicationMultitaskingCommunication Proficiency

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