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Customer Service Associate

1.00 to 10.00 Years   Navi Mumbai, ThaneThane, Mumbai City   16 Sep, 2026
Vibrantzz Management Services
Job LocationNavi Mumbai, ThaneThane, Mumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job DescriptionWe are hiring Customer Service Associates for multiple International BPO Voice and Chat processes across Mumbai and Navi Mumbai locations.Candidates will be responsible for handling customer queries, resolving complaints, providing appropriate solutions, and maintaining excellent customer service standards.Key Responsibilities
    • Handle customer queries through International Voice / Chat support.
    • Understand customer concerns and provide appropriate resolutions.
    • Maintain professional communication with customers.
    • Ensure customer satisfaction and follow process guidelines.
    • Achieve assigned quality and performance targets.
    • Maintain accurate customer information and follow company policies.
    Eligibility
    • HSC / Graduate candidates can apply.
    • Freshers are welcome.
    • International BPO experience will be an added advantage.
    • Excellent English communication skills required.
    • Good customer-handling and interpersonal skills.
    • Candidates should be comfortable working in international/rotational shifts.
    • Immediate joiners preferred.
    Salary
    • International Voice Process: 15,000 50,000
    • International Chat Process: Up to 33,000
    • Salary depends on process, location, experience and interview performance.
    Locations
    • Malad
    • Goregaon
    • Powai
    • Chandivali
    • Thane
    • Airoli
    • Ghansoli
    Working Days
    • 5 Days Working
    • Shift timings may vary depending on the process.
    Benefits
    • International BPO exposure
    • Attractive salary packages
    • Growth opportunities
    • Multiple process options
    • Immediate joining opportunities
    How to ApplyInterested candidates can call or WhatsApp their updated CV for current openings.Contact: hidden_mobile

Keyskills :
customer supportinternational voice processmumbaiinternational bpo customer service associatefreshersbponavi mumbai .international chat process

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