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Customer Service Executive

Fresher Navi Mumbai, ThaneThane, Mumbai City 26 May, 2026

Job Location	Navi Mumbai, ThaneThane, Mumbai City
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Customer Service (International)Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Job Title: Customer Support / Sales Associate (Multiple BPO Openings)Location: Mumbai (Sakinaka, Airoli, Rabale, Thane)Industry: BPO / Customer Service / Voice / CRMEmployment Type: Full-TimeHiring for leading MNCs and reputed BPO organizations across Mumbai.Job OverviewWe are hiring for multiple International & Domestic BPO processes across leading organizations. This is an excellent opportunity for freshers and experienced candidates looking to build a career in customer service, voice process, or backend operations (CRM).Eligibility CriteriaQualification: SSC / HSCExperience:Freshers can apply & Experience are also welcomeKey ResponsibilitiesHandle customer queries via calls, email, or chatResolve complaints and provide appropriate solutionsMaintain high levels of customer satisfaction and service qualityFor escalation roles: manage grievances and backend email support (BFSI domain)Salary DetailsFreshers: 16000 to 20000 in hand per monthExperienced: 20000 to 24000 in hand per monthHigh Incentive RolesAdditional benefits:Performance incentivesTransport facility (from Station to Office & Office to Station)Shift TimingsDay Shift / Rotational Shift / 24-7 Shift (process dependent)Work Schedule5 Days Working2 Rotational Week OffsKey Skill RequirementsStrong verbal and written communicationBasic computer knowledgeCustomer handling and problem-solving skillsOpenings Across CompaniesSpecial NotesImmediate joiners preferredTransport facility available for select locationsInterested candidates, please share your profile at:hidden_mobileshreya.kommanamudi@impact-infotech.com

Keyskills :
voice processcustomer supportlinguisticsinternational bpo

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