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Job opening for international voice process

2.00 to 5.00 Years   Navi Mumbai   02 Mar, 2024
IMPACT INFOTECH PVT LTD
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Hi Candidate,Contract Duration 6 months After 6 month payroll company will be Accenture as per your performance. Interview rounds CX Screening >> Versant (58 & above) >> CD >> Ops Location - Return to office (work from office mandatory) Level 12(1 years of experience /11 (3 5 years of experience) Shift time - Mandatory working in Night Shift (UK Shift) Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement) Education - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Responsibilities:In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.Candidate expected interactions are within Candidate team and direct supervisor.Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.Candidate will be required to help in the overall teams workload by managing Candidate deliverables and help the team when required.Interested one can share there cv on hidden_emailhidden_mobile

Keyskills :
customer supportinternational bpo

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