Team Leader (international Process)

Job Description

We is currently seeking a Team Leader for their Telecom Process into ISP for NaviMumbai.location.The ideal candidate must have a minimum of one year of experience as Team leader for international process.Join us and be part of our dynamic team!Designation : Team Leader -Telecom ProcessLocatin: Airoli Navi Mumbai.Roles and Responsibilities:* Lead and supervise a team to meet operational goals* Develop and implement strategies to improve processes* Monitor performance and provide feedback* Ensure compliance with company policies and procedures* Education : HSC /GradExperience : Minimum 1 year of experience as a TL on paperProcess : Experience in Voice Process is mandatory (International)* Background : BPO Experience* Shift Window : 24 x 7* Week offs : Any 2 days in a week* Location : Airoli* Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills* Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage ,Schedule Adherence ,Login Hours Breaks ,CSAT, DSAT ,AHT Quality Bottom Quartile Management, NPSPrevious experience as a Team Leader on Papers* Required Skills* Strong problem-solving skills* Excellent communication and teamwork abilitiesPlease send your updated resume & Kindly confirm the sameBasic Details1. Permanent Address1. Current Address1. Mobile Number1. Alternate Mobile NoEmployment1. Company Name1. Overall Experience1. Relevant Experience1. Notice Period1. Last Working Day, if resigned1. Current Annual Salary ( in lakhs per annum)1. Monthly Salary ( in Rupees)1. Do you have last 3 Salary SlipsExpectations1. Do you have offer, in hand1. Expected Monthly Salary ( in Rupees)1. Reasons for ChangeAny query Kindly contact hidden_mobile /hidden_email

Keyskills :
ispinternational bpobpointernational voice processtelecomteam leader