Branch Manager

Job Description

Job Title: Branch ManagerJob Summary:We are seeking an experienced and results-driven Branch Manager to lead our branch operations. The ideal candidate will oversee sales activities, manage staff, and ensure outstanding customer service while driving the promotion of financial products.Key Responsibilities:

• Lead and manage the branchs day-to-day operations, ensuring smooth and efficient processes.
• Develop and implement sales strategies to achieve branch targets.
• Promote financial products such as the National Pension System (NPS), insurance, and investment services.
• Manage client relationships, addressing inquiries, and providing financial guidance.
• Ensure compliance with company policies, regulatory standards, and PFRDA guidelines.
• Train, mentor, and motivate the sales team to achieve individual and team goals.
• Monitor and analyze branch performance, preparing regular reports for management.
• Handle customer grievances and ensure prompt resolution to maintain customer satisfaction.

Required Skills and Qualifications:

• Strong leadership, team management, and decision-making skills.
• Proven experience in sales, customer relationship management, and financial product promotion.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet performance targets.
• Previous experience in branch management, banking, insurance or financial services.

Keyskills :
Branch Manager branch incharge branch head manager