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Customer Service Representative Emergency Response (Bilingual: German/English) On-Site - Relocation Package

1.00 to 3.00 Years   Netherlands (Netherlands)   29 Apr, 2025
concentrix bpo pvt ltd
Job LocationNetherlands (Netherlands)
EducationME/ M.Tech./ MS (Engg/ Sciences)BA (Arts)
SalaryAs per Industry Standards
IndustryTelecom, IT-Hardware/Networking
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

Job Title:Customer Service Representative Emergency Response (Bilingual: German/English) On-Site - Relocation PackageExperience the power of a game-changing careerAre you looking for whats next Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries. And were proud to be recognized with awards such as Worlds Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year.If youre looking to grow and be inspired, as a Customer Service Representative you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentWell give you all the training, cutting-edge technologies, and the continuing support youll need to succeed. At Concentrix, theres a real career and personal growth potential. Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.Whats in it for youIn this position, we offer you cool benefits that will help you shape your life:

  • A full-time contract with a salary of 5099.37 euros gross per month where you also accrue pension;
  • A fully paid training course;
  • A good relocation package from abroad to the Netherlands. We will help you with accommodation and travel;
  • A dynamic position in an international growing company where we work with the latest technologies;
  • International career opportunities;
  • Unlimited access to our Concentrix University that will allow you to further professionalize and grow.
What you will do in this roleAs a member of our team, you will assist people who need help quickly. You will talk to them to find out what kind of help they need. This could be the police in connection with a burglary, but also a garage because they have a flat tire on the highway. It is therefore important that you can quickly determine what is needed to help the person on the line as quickly as possible. You stand firm and can act decisively, without losing your empathy. You listen where necessary but remain professional and provide the right solution.Customers come to us by phone or chat. It is therefore important that you can speak and write German and English. We work 24/7, so working night shifts should not be a problem for you.Your qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:
  • Fluent in German and English. German at C1-level and English at B2-level. This is mandatory;
  • No problem working in shifts, so you can work morning, afternoon and night;
  • Are willing to work 100 PERCENT at our location in Amsterdam;
It is a plus if you:
  • Have a degree in CPR or have knowledge of police, fire or other emergency response;
  • Have experience in providing emergency response or communications;
  • Have experience with MS Office and Google Maps;
If you feel you dont check every box, we still encourage you to apply. Well do our best to match you with the right job, whether its this or another role.Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k game-changers around the globe call Concentrix their employer of choice.Apply immediately!Click the button below to apply directly or for more information contact Shannon Kuiper at 0620465807 or Djino Gunzeln 0610911813.Concentrix is an equal opportunity employerConcentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a persons race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.Location:Nederland - AmsterdamLanguage Requirements:English (Required), German (Required)Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsLocations - LocationNLD Amsterdam

Keyskills :
emergency response bilingual communicationcustomer support problem solving shift flexibility leadership development learning

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