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Account Service Operations Analyst

2.00 to 6.00 Years   Noida   11 Jul, 2022
NTT Global Delivery Services Limited
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Req ID: 200505 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Account Service Operations Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities:
    • Software asset management activities include creating, updating, tracking, monitoring, and maintaining software licenses in asset management database, as well as monitoring application usage, and reporting compliance of software usage
    • Organize and analyze customer purchase information, Contracts/Agreements to establish an accurate baseline
    • Reconcile customers software license entitlements with actual software installs/usage to determine the customers license compliance position
    • Having Experience in License Optimization and Software Re-harvesting
    • Use software tools to get software inventories
    • Analyze client contracts in order to establish areas of risk and Software License Compliance Position for the clients.
    • Ensure quality and timely delivery of customer requirements.
    • Other Software Asset Management duties as assigned.
    Requirements :
    • 2+ years of experience in a similar role
    • Advance excel, software licensing knowledge
    • End to End Software License Life Cycle Experience
    • Experience interpreting licensing terms and conditions
    • Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
    • Experience on industry leading SAM tools such as SNOW/Flexera preferred.
    • Detail oriented, customer oriented, result delivery oriented, analytical thinking
    Preferences:
    • Degree in a technical field (preferred)
    • Experience working in a managed services environment and with virtual teams
    About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Job Segment: Cloud, Consulting, Database, Technology ,

Keyskills :
missoftware asset managementaccountslife cyclecustomer relations

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