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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
Drive details:Date: 30th marchTime- 11:00 to 3:00pm(for 30th Marc)venue: 139-140, Block B, Noida Special Economic Zone, Noida 201 305 UP India. Tower BEnsure claims are adujicated as per the guidelines of the company. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.Provide support for fellow team members by providing appropriate coaching, counseling, direction and resolution.-Ensure fellow employees have appropriate training and other resources to perform their job.-Respond to and resolve customer issues.-Assist manager with daily operation of claims processing to include development, analysis and implementation of staffing and training.-Work as a member/leader of special or on-going projects that are important to area/process improvement.-Share continual responsibility and ensuring calls are handled efficiently and effectively.-Establish work procedures and processes that support company and departmental standards, procedures and strategic directives.-Communicate with upper management regarding department or employee concerns.-Complying with company regulations regarding HIPAA, confidentiality, and private health information.QUALIFICATIONS Any Graduate Other that BE/ BTECH,
Keyskills :
coachingstaffing trainingevaluation