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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Rs 4.5 - 5 Lakh/Yr |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
AM Operations- BPO- Noida- 2- 3yrs- 4.5- 4.8lakhs Total Yrs Of Experience Required Job Description Our client is a global business processes outsourcing company, founded in 1998. Our client handles millions of customer transactions every year and are proud as a provider of outstanding customer experience. The BPO services cover the entire customer lifecycle that include front- office and back- office processes contact center processes, Payroll & HR services, Business Analytics / Knowledge services and End- to- end Mortgage services. Our solutions are reflective of our outlook and focusOur client is looking for Assistant Manager Operations for Noida LocationCurrent role as AM for at least 6 months to one year and skills in APR- Agent productivity report and Dialer knowledge is a must Assistant Manager Outbound Calling data dialing strategy with changes as and when required. Data spooling , churning, checking the duplicates etc Data analysis with regards to contact ability, penetration and conversion. Deep knowledge about People management and attrition control. Client management and reports management Ability to drive the team of 80 agents Graduate Practical knowledge about both progressive and predictive dialer working Minimum 5 years of experience in outbound calling Knowledge about formulas pertaining to shrinkage, attrition,
Keyskills :
salesmisaccountstatbankingfrontofficedataanalysisoutboundcallingclientmanagementpeoplemanagementbusinessanalyticsbpopayrollstrategyackofficecontactcenterhrservicesoutlookbusiness