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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 2.0 - 6 Lakh/Yr |
Industry | Legal |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Who we are:Integreon is a trusted, global provider of award-winning legal, document, business and research support solutions to leading law firms, legal departments, financial institutions and professional services firms. We apply a highly trained, experienced staff of 2,400 associates globally to a wide range of problems that require scale and expertise, enabling clients to become more operationally efficient by streamlining operations, maximizing investment and improving the quality of work they provide their end clients. With delivery centers on four continents, Integreon offers multi-lingual, around-the-clock support, as well as, onshore, offshore and onsite delivery of our award-winning services.For more information about Integreon, please visit www.Integreon.com What youll do:Role and ResponsibilitiesPosition ObjectiveTo assist the eBilling Team leader/ Manager to achieve the process objectives To process the deliverables within the agreed service levels with a very high standard of accuracy and attention following the defined operating procedures, guidelines and knows when to escalate to supervisors/ managers of any case or concerns Understand, implement and contribute best practices for operations and constantly seek opportunities for process improvements Ensure integrity of the data is maintained at all times and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations Maintain confidentiality of all internal companys and clients information Ensure compliance with security policies, procedures, regulatory and VAT equirementsPosition Expectationsisted below are the key responsibilities of this profile but are not limited to: Submit eBills for submission to the clients preferred eBilling portal Ensure eBills are submitted according to SOPs Record and update eBilling status in ARCS Report invoice rejections to eBilling configuration team Liaise and follow-up with various business teams to obtain required information to submit invoices within the deadlines Log into specified portals using credentials provided and extracting/ downloading / printing matter and invoice status information Update tracker files / notes / applications with matter and invoice status Update matter information which may include- Entering budget information- Entering timekeeper information- Entering rate information Ensure matter descriptions and other required information are consistent between Elite and the client s portalActively participate in the team meetings and other initiatives taken by the company. Ensure all assigned SLA s are met Tasks performed will be based on key success factors including accuracy, quality, cost, timeliness, deadlines, effective communication and client service orientationProfessional/Educational QualificationBachelor s degree from an accredited university with distinction A higher degree or MBA/PGDBA will be an added advantageReports ToTeam LeaderHours of WorkPermanent, full time positionLocation:Noida,
Keyskills :
law firmsservice levelsprint brokeringprofessional servicesfinancial institutionseffective communicationstreamlining operationsclient servicevatslavisitoffersonshorestatements of work sow