hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

BPS International blended role | Customer Service

1.00 to 5.00 Years   Noida   02 Aug, 2022
Sopra Group
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
    • Adept in MS Office (XL/Word)
    • Should have cleared the Typing test with accuracy as detailed below:
    Utilities requirement threshold Speed (WPM) Accuracy (%) Minimum 20 90%
    • Should not have limitations in regards to identifying colors ( no color blindness)
    Candidates should be available to join in short notice
    • Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters)
    • Work actively as a team to achieve a top quartile position and performance is achieved consistently
    • Help manage and support all aspects of customer s queries from move homes, billing, payment plan to meter exchange/exceptions
    • Help to support our continuous improvement & reduction in repeat contact (unwanted, wanted and associated complaints) month on month by ensuring timely processing of work with quality
    Ensure we are delivering a first class customer service through proactive communication & resolution to customer queries Qualification:
    • Bachelor s Degree
    • Fresher or least 1 year of experience in BPS preferably Utilities
    For any further queries connect with Priyanka Bisht (hidden_email),

Keyskills :
photographic memoryms officecustomer handlingperformancecolor

APPLY NOW

BPS International blended role | Customer Service Related Jobs

© 2019 Hireejobs All Rights Reserved