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Business support

3.00 to 5.00 Years   Noida   08 Feb, 2020
TechnipFMC
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryOil & Gas / Petroleum
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Processing and Quality checking
  • Query Resolution and Employee grievance handling
  • Participate in team level initiatives/ projects
  • Queue Allocation & Management
  • Contribute in the designing of lifecycle process frameworks that would include drafting & reviewing Standard Operating Procedures (SOP s) of key processes
  • Ensuring compliance of all internal policies
  • Providing timely updates to TL and onshore counterparts
  • Monitor to see if all HR queries are responded on time in accordance with the SLA
  • Ensure complete documentation is maintained as per SLA
  • Able to manage escalations, exceptional cases and complex issues with limited supervision
  • Self motivated, disciplined and a strong focus towards Client satisfaction
  • Actively participate in delivering training programs

You are meant for this job if you have/ are:

  • 3 - 5 years working experience in HR Shared services or HR Operational Processes
  • Prior experience in HR Operations with ERP tool Oracle, SuccessFactors application knowledge is a must
  • Stakeholder Management is critical and She/He must build strong relationships to partner with multiple teams within the organization
  • Effective/Accurate and timely reporting skills
  • Strong written and verbal communication and interpersonal skills and should be able to work with leadership as required.
  • Qualitative and Quantitative Analytical skills
  • Strong proficiency in Microsoft Windows (MS - Word & MS - Excel)
  • Ability to handle escalations, work pressure in demanding situations with maturity
  • Ability to evaluate priority and multi - task accordingly
  • Proficiency in Microsoft Windows (MS - Word & MS - Excel)
Your future at TechnipFMC
  • Potential career path, if possible
  • Global mobility opportunities if relevant
    • Training and development
  • Diverse and international team if relevant
    • ,

    Keyskills :
    build strong relationshipsstandard operating procedures hr operationsdata management shared servicesglobal mobility query resolut

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