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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Understands and applies principles, concepts, theories, technologies and standards of professional field.Develops and applies specialized knowledge within own discipline.Deepens knowledge through exposure to new assignments and continuous learning.Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.Builds deeper understanding of processes, procedures, customers and organization.Assists program or process development and implementation.Coordinates activities and processes.Applies research, information gathering and analytical and interpretation skills to problems of diverse scope.Develops solutions to a variety of problems of moderate complexity.Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.Regularly exercises discretion and independent judgment on business matters.Works under general direction.Work is guided by objectives of the area or assignment.Refers to established policies and precedents as needed.Assumes responsibility to improve service, efficiency and quality of work.When assigned to a customer team, actively participates on small to medium sized project teams in support of customer deliverables.Contributes to area by ensuring quality of output.Contributes to the completion of milestones associated with specific projects or activities within own area.Establishes working relationships with others outside area of expertise.Applies knowledge and understanding of customer needs and other internal/external contacts.Participates in development of innovative solutions to improve environment and reduce overall support.Working knowledge of current configuration management software ex. System Centre Configuration Manager (SCCM).Interfaces with customer and account based teams on projects.Performs complex troubleshooting activities.Provides 3rd-level technical support in resolving internal and customer technical issues.Responsible for providing configuration management services to Account Focused/leveraged accountsJob Segment: Manager, Consulting, Cloud, Technical Support, Management, Technology
Keyskills :
data servicesproject teams business processtechnical support process developmentbehavioral training management servicesinformati