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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 2.5 - 4.0 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International) |
EmploymentType | Full-time |
Opportunity To Work For Amazon India Pvt Ltd in NoidaGraduates and Undergraduates (Drop Outs Also)5 Days Work > Cabs > Food Coupons > InsuranceFor Details Please Call :Rohit: 9711393620Interview Time: 10.30 AmDocuments Required:Aadhaar Card and Educational Documents (Graduation Certificates)Pls go through the below mentioned :- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.- Resolve tickets over the telephone and email - Analyze customer reported information to identify problems and concerns.- Perform problem research when necessary.- Deliver high quality and timely resolutions to problems.- Initiate follow-up to other service areas when appropriate.- Track and manage resolution on customers behalf.- Successfully answer questions- Perform other duties and responsibilities as necessary.Required Candidate profile:> Candidate Should Have Descent Communication Skills> Candidate Should Have Basic Computer Knowledge> Candidate Should Be Willing To Work In Noida> Candidate Should Have Inclination Towards Customer Service> Candidate Should Have Customer Centric ApproachPerks and Benefits:PF :: Cabs (As Per Company Policy and Process) :: Other BenefitsCall Rohit 9711393620 for further information
Keyskills :
customersupport ites customerrelations internationalbpo customerservice voiceprocess customercentric nternationalvoicesupport inboundcalling