Customer Care Executive-WFH

Job Description

customer support executive lob (wfh)location: indiawork mode: work from home (wfh)salary: 23,000 ctc (17,800 in-hand)shift timings: females: day shift (till 9 pm) males: rotational shiftskey requirements: education: graduate in any discipline, undergraduate with min 1-year exp in bpo experience:o freshers welcomeo preferably with experience in bpo or customer supportskill set: excellent communication skills in both english and hindi no mti (mother tongue influence) or rti (regional tone influence) clear pronunciation and voice clarity in both hindi and englishroles and responsibilities: handle and resolve issues and queries of l3 irate customers over the call maintain professionalism and empathy during customer interactions ensure timely resolution and high customer satisfactionfor wfh candidates minimum laptop configuration required: processor: intel i3 or i5 ram: minimum 8 gb storage: minimum 128 gb operating system: windows 11 internet: broadband connection with minimum speed of 100 mbps (mobile hotspot not allowed)

Keyskills :
excelcustomer caremicrosoft wordcustomer satisfactionnegotiation