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Customer Care Representative

1.00 to 2.00 Years   Noida   27 Jun, 2023
Orcapod Consulting Services Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Job Role / Designation Customer care representative ->1 year Sr. Customer care representative - >2 yearOpen Positions (Vacancy) 100 in Apr23 and 150 in May23Communication Excellent Communication skills Experience (Yrs)minimum 1 year of Int. BPO voice exp Should have computer and Internet knowledge and Cust service exp.Experience Type (B2B/B2C) B2CSalary Grid BPO Voice Exp. Band TCTC Net Take Home 12 to 18 Months U1 317,000 24,000 18 to 24 months U1 342,000 26,000 25+ months U2 367,000 28,000Office Location Knowledge Boulevard Sector 62 NoidaMode of Work (Onsite/WFH/Hybrid) Onsite Work from OfficeGeography Domestic IndiaWorking Days 5 days per week / split week offIndustry Pref BPO Age Criteria <32Education UG drop / Any Graduate / Should not be perusing regular / part time course. Any course which affects the job is not to be sourcesMust Have Min 1 year of exp in any international voice processCab facility available One Side pick up or Drop during odd hoursShift Timings Rotational but maximum occupancy will be in Day shirt or before 11 pmProcess company (Client Name) Client name cannot be disclosed but it would be an ecommerce process for India Market.interview Rounds HR Round Versant (55) OPS Round Client Round Documents All Academic (10/12/Grad), All Exp and Aadhar card, PAN Card, Photo, ResumeInterested candidate drop resume at hidden_mobileor email at hidden_email

Keyskills :
customer handlingcustomer service

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