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Customer Service Executive

Fresher   Noida, DelhiDelhi, Ghaziabad   02 Jan, 2026
REBOOTXP TECHPRO PRIVATE LIMITED
Job LocationNoida, DelhiDelhi, Ghaziabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Role&Responsibilities:
    • Handle customer queries through both calls and chats (blended process).
    • Provide accurate information and resolve issues within defined timelines.
    • Maintain documentation of customer interactions and actions taken.
    • Ensure high levels of customer satisfaction and service quality.
    • Follow communication guidelines, policies, and procedures.
    • Coordinate with internal teams to escalate unresolved issues.
    • Meet daily/weekly performance targets and KPIs.
    Preferred Candidates:
    • Minimum 6 months of experience in Customer Service or BPO.
    • Excellent communication skills (verbal & written).
    • Ability to multitask and manage time effectively.
    • Comfortable handling both voice and non-voice tasks.
    • Good problem-solving and customer-handling skills.
    • Basic computer knowledge and typing speed.
    • Immediate joiners preferred.

Keyskills :
problem solvingcallingcustomer servicechat process

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