Customer Support Executive

Job Description

Urgent hiring forCustomer Support ExecutiveProcess:-Voice Process(Inbound) and Chat ProcessJob Location:- Work from home(Remote)Salary:- Up to 3 LPA PF Insurance Incentives Other bonus(Fixed salary depends on the experience based)Job SummaryCandidate will be resolving the customer queries-As a customer experience executive, you will be responsible for Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for repliesDeep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolutionBe able to work across multiple channels to communicate with customers and handle queries via Calls and chats.Job Requirements:-Experience:- 1 Year(Minimum)Qualification:- Graduation/Post GraduationAge:- Below 32 Yrs Required onlyCandidate must have Laptop & Internet connection.Excellent & fluent Communication skills required (in English).Job Details:-Working Days:- 6Working Hours:- 9 Hours(Included 1 hour break)1 week off (Rotational)Rotational shifts(Day & night)Interview Mode:- Virtual(2 rounds) Assignment TestFor more information contact or whats app on hidden_mobileThanks & RegardsHR DeeptiAasaanjobs Pvt Ltd.

Keyskills :
voice processvoice supportnon voicechat processinbound processcustomer serviceinbound callscustomer supportinbound call center