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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 16 - 28 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | Operations Management / Process AnalysisTechnical Support / Helpdesk |
EmploymentType | Full-time |
We are looking for customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Keyskills :
cashiering care ustomersatisfaction customercare problemanalysis inventorymanagement microsoftoutlook timemanagement customerservice problemsolving dataentry operationmonitoring servicestandards corporateliaison phoneetiquette retailsales