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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDCustomer Service (International) |
| EmploymentType | Full-time |
Travel Technology Solutions, Travel Website Design, Travel Booking Software, Online Booking System Customer Experience Specialist Location: Noida, India Job Description We are looking for 6m 1y experienced professional to join our friendly and hard-working team as Customer Experience Specialist. Youll be enthusiastic with a positive attitude; dedication and willingness to work hard Responsibilities Providing an amazing, personalized experience to each customer. Effectively diagnose and suggest quickest possible work around for day-to-day customer concerns and issues through various support channels such our amazing helpdesk tool, emails and calls Analyzing customers feedback and looking for the best personalized solutions for them Contribute to customer-facing documentation for our product wiki on an as-needed basis Communicating customer needs and wishes to our development and engineering staff Requirements Enjoying hours communicating with the customers and ability to be a good listener to really understand a customer problem or question Technology is your good friend, understanding of the technical fundamentals of the Internet. Excellent writing skills. Most of your work will be written ( email, customer support system). Excellent telephone mannerisms. Ability to carry out support through emails and calls. You are a team player and are excited about growing and learning in a challenging environment. Experience in travel technology will be certainly an advantage B. Tech, BCA, B. Sc ( IT), Diploma in Computer Engineering with 1+ year professional course form training companies like NIIT or equivalent Have a Project in Mind ( Fill up the form) Get In Touch With Us +91 44 4242 8888 We will get back to you in less than 24 hours ecare Technology Labs Pvt. Ltd. BR Complex, 2nd Floor, 27-28, Woods Road 044 4242 8888 Online Reservations System | Flights Booking Software | Travel Portal Development | Online Booking Engine | Hotel Reservation System | Car Booking Software Thank you. Wehv received your feedback. ShareThis Copy and Paste Please Provide your contact details to begin chat! You can create your support ticket by providing your name, email address and message. Please leave your name and email address, we will get back to you soon. Thanks. Please enter your name and email to receive the full transcript after the end of the chat session. Thanks for dropping by. We shall get back to you soon. Please provide contact details for better assistance,
Keyskills :
salescustomer service customer supportdelivery customer relationstravel booking travel technologyportal development