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Fault Management engineer

6.00 to 9.00 Years   Noida   03 Jun, 2020
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.Nokia is an equal opportunity employer that is committed to diversity and inclusion.At Nokia, employment decisions are made regardless of race, colour, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.Roles & Responsibilities -exp 7+yrs1. O&M and Configuration of Core network including SBC, TAS, CFX, Cloud(Open Stack)2. End-to-end knowledge and co-ordination of IMS Network ,SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.3. Operations & Maintenance of Core IMS Network including troubleshooting, tracing on interfaces such as Wireshark or internal system traces and logs4. Hands on experience on SBC, TAS,CFX, Cloud5. Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.6. Coordination with Planning/ Customer/Care/ Solutions etc7. Track, Plan & Implement Software Upgrade in network.8. Support in implementation of new features in network.9. Spare management.10 . Share regular reports/ Updates to Management/Customer11. Customer Complaint Handling and first level Wireshark trace capturing and analysis.12. Exposure to 4G VOLTE & LTE network with call flow and protocols used.13. Comfortable with Redundancy testing and disaster handling including hardware change management handling.14. Escalation/Emergency Handling15. Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers16. Multi-vendor Core NW exposure and experience such as Alkatel, Nokia, Ericsson, Huwaei IMS, etc.17. Able to engage customers on technical front and contain escalations on ground level18. Good interpersonal skills19. Good Spoken and Written Skills and team player attributes20. Willing to work in after-office hours as per need/emergency21. Working knowledge of Linux & UnixQualifications :. Bachelors or Masters degree in Telecom, Computer Science or related field.Years of Experience Required : 6-9 years of experience in Managing care teams involved in supporting complex telecommunication solutions.,

Keyskills :
bts gsmtroubleshooting slacall flow core networkcomputer science change management

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