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IP Analyst

1.00 to 3.00 Years   Noida   31 Aug, 2020
Freedom Firm
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTextile / Garments / Fashion
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Taking ownership

  • Anticipates supplier needs and responses promptly and courteously.
  • Demonstrates sound application of refund procedure to reduce trademark renewal costs and ensure a balanced Trademark Gross Income.
  • Demonstrates a sound trademark renewal technical grounding and aware of how to manage risk outputs and puts measures in place to reduce risk.
  • Actively drives own development by obtaining feedback and reviewing PDP.
  • Reviews supplier accounts/reconciliations through reporting systems to suggest, influence and implement improvements in supplier performance and behaviour.
  • Manages response times to debit note authorizations to ensure all payments are made within credit terms.

Succeeding Together

  • Identifies areas of improvement, suggests changes to be implemented, manages the change and shares best practice to minimize risk.
  • Shares knowledge, information and best practice openly with all colleagues across the regions.
  • Records country, supplier and client information to ensure transparency
  • Participates and uses constructive feedback with regard to process and technological changes.
  • Is pro-active in suggesting solutions to influence client and supplier behavior.

Achieving Excellence

  • Ensures accurate processing of supplier debit notes in line with supplier account reconciliations, deposit reconciliations and additional charges to clients.
  • Handles and ensure all direct renewal instructions are correct, accompanied with the correct funds, sent to the Patent Offices and proof of delivery is received within KPI s.
  • Processes returned renewal files from Patent Office s ensuring names are mapped correctly and cases rejected with the appropriate event and within KPI s.
  • Responds to client and supplier queries within agreed timeframes.
  • Has awareness of all trademark maintenance activities throughout the globe to ensure understanding of filing procedures and requirements.

Other Responsibilities

  • Escalates issues to Team Leader/Supplier Management where Supplier performance/behavior cannot be resolved within the department.
  • Recognizes good behavior and performance of other employees, advising Team Leaders of the employees standard of work submitted.
  • Works with all Renewals Departments to share knowledge, issues and procedures.
  • Works with Payments Team Leader to develop a long-term strategy for the team.
  • Handles any other reasonable task as specified by management.
  • Processes client credit requests submitted by other departments ensuring CPAG s costs are covered whilst reviewing and reporting to identify internal training requirements.
  • Seeks authorization of supplier additional debit notes from the renewals teams to pay and charge/absorb costs incurred.
  • Ensure compliance with CPA Global s Code of Business Ethics and Corporate Conduct
Eligibility Criteria
  • Commerce Graduate with 1-3 years experience in an Accounting process (AP/AR), Payment, Billing process in back office offshoring environment
  • Knowledge of MS Office and Windows systems (particularly intermediate level of proficiency in Excel)
  • Ability to perform repetitive tasks.
  • Able to exercise a range of interpersonal skills which is wider than those required for only the normal day to day communication with colleagues
  • The subject matter of any communication with colleagues/clients/suppliers may often be complicated, requiring careful explanation to ensure that the receiver fully understands
,

Keyskills :
patient caresupplier performanceaustralian equitiespayresearchdraftingreporting systemsfinancial justificationms officemicrosoft officeiprcpadebit noteinterpersonal skillsbusiness ethicsmaintenance activitiesconstructive feedbackback offi

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