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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 2.5 Lakh/Yr |
| Industry | Consumer Durables / Electronics |
| Functional Area | Technical Support / Helpdesk,General / Other Software |
| EmploymentType | Full-time |
ResponsibilitiesAddress user tickets regarding hardware, software and networkingAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueDirect unresolved issues to the next level of support personnelFollow up with employees to ensure their systems are functionalRequirementsProven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows/Linux/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting and provide clear instructionsExcellent problem-solving and multitasking skillsCustomer-oriented attitudeNotice Period: less than 7 DaysLocation: Noida ,
Keyskills :
customer relationssalesmaildeliveryemaildesktop supportproblem solvingnetwork securitytechnical supportoffice automationremote troubleshootinglessdesktophardwaresoftwaresecurityprintersdiagnoseantivirus