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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Customer Service (Domestic)Language / Translation |
EmploymentType | Full-time |
Job Title: Japanese Service DeskExperience : 0.6 4 Years Location: Noida (sector 82)JD Should have excellent communication in Japanese and English POS Menu Promotion and Japanese speaking skills. Greet customers in a courteous friendly and professional manner using agreed upon. procedures Listen attentively to customer needs and concerns demonstrate empathy. Knowledge of basic computer operations Courteous with strong customer service orientation Dependable with proficient attention to detail Good listening and responding skills. Should be willing to take up challenges and go extra mile to perform work responsibilities. Should have great interpersonal skills and ability to perform under pressure. Provide best in class customer service problem resolution and technical troubleshooting to customer queries over the voice based phone service Support customers across Telecommunication Financial Services Healthcare and Technology vertical. Meet customer requirements through first contact resolution. Clarify customer requirements probe for and confirm understanding of requirements or problem. ,
Keyskills :
customer service orientationservice desk customer servicefinancial services problem resolutionprofessional manner service orienta