Key Account Manager

Job Description

Position: Key Account Manager (Freight & Forwarding)Location: Noida, MumbaiExperience: 3 - 5 YrsSalary: 3 - 7 LpaDescription:This Outside Sales Position focuses on Growing the business- new business acquisition, to offer best in class, executive level management solutions to customers thatare currently under serviced from their current service provider.Our Account executivefocus on value- based selling in which a customer develops a long term partnership with us.Retain Existing Customers and to develop and grow new business from them.Achieve Set Targets related to business development and technology solutions and contribute profitability to the Organization.Essential functions of the roleManages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies, utilising strong negotiation efforts to preserve business, and securing contract agreements from previously noncontractedcustomers.Generate revenue by procuring new customers through prospecting and face- to- face meetings.Control revenue by maximising profits through price strategies, margin control and mitigating customer loss.Meets or exceeds sales call activity goals for proactive account retention.Administer concurrent sales initiative from proposal stage through customer acceptance and implementation.Achieve sales goals and development standards required to attain the next level of career advancement.Key Skill Sets/Competencies1. Professional Selling Skills/Consultative Selling techniques2. Customer Satisfaction and Objection Handling Skills for maintenance andsustainability.3. Strategic Thinking4. Build Relationships5. Communicate with Impact6. Demonstrate Adaptability7. Use Ethical Practices8. Communication and Presentation Skills.9. Focus on Sale - Networks, and uses Experts/ Tools /Systems to help in leveraging customer relationship, network and have a variety in new accounts10. High Energy levels and Drive Activities planned for productive results towards sales funnel and calls, ability to stretch work hours and on opportunities and stillremain enthusiastic.11. Ownership and Constant Initiatives in adversity,- Uses Planning activities to achieve this, Priorities on recovering from lows or prioritizes on winsTask and Activities of a (Account Executive) will includePre Selling1. Travels to customer sites for face-to-face meetings to gather information abouttheir businesses and identify opportunities for solutions.2.Performs pre-call analysis (e.g., researches account history, shipping details,complaints, etc.) to prepare for sales calls.3 Researches resources (e.g., current customers, periodicals, competitors, etc.) toidentify sales opportunities and obtain contact information.Selling4.Responds to internal sales leads from various sources (e.g., Sales Lead IncentiveManagement system, operations, Package Operations staff, etc.) to identify salesopportunities and create a sales strategy.5 Assesses previous sales calls to determine action plans for subsequent visits.6.Maintains and monitors records of customer information and accountperformance to track sales performance to objectives.7. Reviews various Business Information and Analysis reporting tools to assessaccount performance and generate reports for management.8.Presents solutions to customers to gain approval of proposals and move forwardwith the sales cycle.9. Executes on previously signed contracts (e.g., UPS Freight/ UPS Express) tointroduce new products and services to customers and expand business withincustomer accounts.10 Submits customer pricing requests to Pricing Analysts to generate new or revisedprice quotes.Follows-up with customers to ensure customer trades to potential /commitment.Qualification and Experience.Minimum 3 continuous years with the same employer in Corporate Sales in anIndian or Multinational Company /Conglomerate. Selling experience of Sea and AirFreight will be an advantage.Experience of delivering aggressive sales targets of minimum 3 times of CTC.Education QualificationsMinimum - Graduates from approved Government Universities, with excellentcommunication skills in spoken English, Fluency in the local state language is anadded advantage.MBAs and those majored / having an additional diploma in Sales andMarketing preferable

Keyskills :
field salesnew client acquisitionpresales