Lead - Market Research

Job Description

Are you our TYPE Brands constantly seek to achieve deeper appeal and connection with their target audience and customers. They express themselves in unique ways, in ways that are meaningful, attractive and compelling to their audience. Fonts play a key role in this and are central to every brand s visual identity and expression.Headquartered in the Boston area of the United States and offices across 4 continents, Monotype is the world s #1 company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design for 2018 by Fast Company. Monotype s fonts and technologies help bring brands to life!Monotype Solutions India is a strategic centre of excellence for Monotype and is a certified Great Place to Work . It is based in NOIDA, Sector 125 (Delhi/NCR). The focus of this fast-growing centre spans Market Research, Research in areas of Artificial Intelligence and Machine learning, Product Management, Product Development, Product Marketing, Revenue Marketing, Customer Success and Enterprise Business Solutions.The Research Team lead will perform marketing and technical research into prospective and current customers including, but not limited to, the review of websites, mobile applications, electronic documents, and digital ads. He will closely manage a global region and team of market and technical researchers and be responsible for supporting them achieve their performance goal. He will be responsible for the delivery, quality, efficiency and workforce of the aligned projects/region/ teams initiatives. You will provide up to date and timely report on team and business performance metrics. You will work very closely with stakeholders to ensure we have healthy business relations and our delivery is client centric and attributing to value conversion.What we are looking for:

• 6 Years experience in research industry with experience in Business research, Market research and or secondary research
• 3 Years experience leading a team in research & operations
• Problem Solving Skills: Analytical skills and the ability to think independently. Candidate must possess a can do attitude and should be a self-motivated individual
• Strong understanding and Knowledge of Salesforce
• Strong understanding and Knowledge of data analytics tools like Power BI
• Proficient in Microsoft and google office products and reporting/dashboarding
• Strong understanding of quality management and implementation in a large setup
• Strong communication skills.
• Competence for meeting deadlines, multi-tasking and managing work under ambiguity/uncertainty (e.g., changing factors, limited information)
• Should be able to manage projects/inquiries of fellow associates and be able to work in a highly dynamic work environment
• Ability to communicate effectively and manage global stakeholders expectations
• Strong project management skills
• Quick learner
• Technical skills like Python would be a plus
• Flexibility to accommodate in global work timing/ shifts on need basis
• Deep understanding of automation tools and any experience in automaton implementation in business is a plus.

You will have an opportunity to:

• Work in global environment
• Research about the best brands in the world
• Learn, adapt and acquaint to our customized research process and ensure our delivery is optimal and client centric.
• Provide coaching, support and direction to research team members
• Optimize team performance
• Leading team towards achieving busines objectives
• Build processes and structure in a dynamic team and environment
• Maintain reports and dashboards for team performance
• Inspire passion and create a thriving, competitive atmosphere

Monotype is an Equal Opportunities Employer. Applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, or disability.#LI-DNI,

Keyskills :
visual identitytarget audiencemarket researchproduct managementautomation toolsproduct marketinganalytical skillsbusiness researchmachine learningdata analyticsproject management