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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Short DescriptionDear Candidate,Capgemini Noida is looking for Manager Delivery Excellence.Experience required 8+ YearsQualificationsJob ResponsibilitiesJob Location NoidaRoles and Responsibilities:Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements.Is responsible for creating a continuous improvement culture across the global BPO by fostering the Lean, ESOAR & digital transformation methodologies.Ensures the Continuous Improvement approach across Engagements and CentersIs responsible for mentoring Lean six sigma projects using digital transformation & robotic process automationIs responsible for ensuring 100% staff is trained on yellow belt.Supports process alignment based on DGEM.Reports monthly DEX progress against targets to the engagement stakeholders through Balance ScorecardFosters the global sharing of innovation, new methodologies and best practices.Supports QMS implementation as required.Requirements :Should be at least GB certified with exposure to Lean six sigma (expected BB certified)Preferred with BPO experience of 7-10 years in driving process improvement, process transformationShould have knowledge on different RPA strategies & RPA products (expected to have certification in any of the RPA tools)Should have knowledge in programs like,Development Languages: Visual Basic, Java Script, ASP.Net, VB.Net, VB & C#Workflows, SharePoint, reporting tools like power BI, TablueR /Python programmingChat bots, Artificial intelligence, Process mining toolsExperience in driving improvements in F&A domain preferredProject Management expertise.Interested candidates please apply.Regards,Recruitment Team,
Keyskills :
six sigma projectscontinuous improvement culture power bisix sigma project managementqms implementation process improvement