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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 3.5 Lakh/Yr |
| Industry | Internet / E-Commerce |
| Functional Area | Administration / Facility / TransportFront Office / Receptionist |
| EmploymentType | Full-time |
CALL NOW HR AARUSH 9953248702Job SummaryProvide details of your Job DescriptionExperience of O TO 6 months as Customer Care* mandatory* Customer support experience or experience as a client service representative is must* Familiarity with CRM systems and practices* Excellent email handling record* Manage large amounts of incoming calls and emails.* Managing incoming calls, emails and customer service inquiries.* Identifying and assessing customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Other DetailsDepartment:Back Office Operations, Administration / Facility / TransportIndustry:BPO / Call Center
Keyskills :
mprdministrativeassistanceback-officeprocessingcustomerservicedomesticcallingbillingengineeringclientbillingbackendprocessingcustomerhandlingback-officeoperationscallcentrevoicefrontbackofficeoperationsinboundcallcenterclientsatisfactionbac