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need- Account Service Operations Analyst

3.00 to 7.00 Years   Noida   12 Oct, 2022
NTT Global Delivery Services Limited
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Account Service Operations Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities: End to End Asset Management Life Cycle Experience in Hardware assets.Create and Update asset records in the Asset Database accordingly throughout all stages of asset lifecycleExperience in HAM processes including IMACS and others.Interact directly with internal stakeholders to obtain relevant data in required forms to manage hardware asset inventory.Utilize Data analysis tools and techniques like MS Access, MS Excel.Perform data reconciliation among asset inventory and various other sources.Ensure quality and timely delivery of customer requirements.Generate specific and ad-hoc operational reports.Perform various Hardware Asset Management duties as assigned.Highlight challenges identified in day to day operational work and suggest improvement ideas.Ability to work independently with minimal supervision.Attend regular calls/meetings with operational stakeholders. Requirements: 3+ years of experience in a similar roleBasic knowledge on Excel, Access, other tools to create reports and Dashboards Good verbal and written communication skills with emphasis on customer service.Detail oriented, customer and result delivery focused, good analytical skills. Preference Degree in a technical field Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy preferred. Any relevant Industry Certification would be given preference.Experience working in a managed services environment and with virtual teams About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Job Segment: Database, Consulting, Technology ,

Keyskills :
slait asset managementmiscustomer relationsms accessaccountsreportinglife cycle

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