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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Incident & change Management supporting Cisco UCCE Contact Center Platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting for call flow changes.Exposure on CISCO IVR Call Studio platform.Should be having work experience on CUCM/UCCE/CVP platform.Should have strong verbal & written communication skills.Sound understanding of end to end VOIP Telephony Architecture.Sound understanding of UCCE and CVP Call Flows.Incident & change Management supporting Cisco UCCE Contact Center Platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting for call flow changes.Exposure on CISCO IVR Call Studio platform.Should be having work experience on CUCM/UCCE/CVP platform.Should have strong verbal & written communication skills.Sound understanding of end to end VOIP Telephony Architecture.Sound understanding of UCCE and CVP Call Flows.Incident & change Management supporting Cisco UCCE Contact Center Platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting for call flow changes.Exposure on CISCO IVR Call Studio platform.Should be having work experience on CUCM/UCCE/CVP platform.Should have strong verbal & written communication skills.Sound understanding of end to end VOIP Telephony Architecture.Sound understanding of UCCE and CVP Call Flows.Job Segment: Network, Telecom, Telecommunications, Cisco, Change Management, Technology, Management ,
Keyskills :
call flowcontact centerchange managementwritten communicationivrcvpvoipuccetelephonymanagementcommunicationtelecommunicationsCall Flow Design