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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
The Network Security Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers network security environment.Implement Network Security solutions and provide operational support in a customer environment.Will provide technical escalation to L2 support engineersProvide Oncall support for high severity incidents in a 24x7 environmentDetect security issues, create customer tickets and manage problems until closure.Act as point of escalation for the Network Security team and collaborate with internal NTT Data services support teams to ensure timely resolution of issues.Ensure that Service Level Agreements and operational standards are met.Perform system maintenance, checkups and maintain current documentation.Provide resolution plans for device issues.Propose service, process and technical improvements to management.Drive for resultsAbility to grasp complex issues to arrive at optimal solutionsStrong ethics and integrityFlexible to changing needs of customer , account and teamExcellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.Mid-level experience and proved knowledge in atleast 3 of different network security products likes Firewalls (Cisco, Checkpoint, Palo Alto, Juniper, Sonicwall), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort)Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.)Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory.At least 2 mid-level certification in Network security from any of the vendors like Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc)Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security teamClear understanding of Windows and Linux operating systemsBasic Qualifications:6+ years of network troubleshooting experience and at least 2 years Network Security administration and design experienceBachelor s degree or equivalent experienceJob Segment: Network, Consulting, Cisco, Linux, CCNP, Technology ,
Keyskills :
active directorytroubleshootingenvironmentwindowsslait servicesdata servicesservice leveltime managementnetwork securitycustomer supportbusiness process