Operations Manager

Job Description

Plan and implement projects Help define project scope, goals and deliverables Define tasks and required resources Collect and manage project team Manage budget Allocate project resources Create schedule and project timeline Track deliverables Support and direct team Lead quality assurance Monitor and report on project progress Present to stakeholders reports on progress as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate and assess result of project Education & Experience Project management qualification (PMP) or equivalent Theoretical and practical project management knowledge Knowledge of techniques and tools Experience as a project manager Experience in strategic planning, risk management and/ or change management Proficiency in project management software tools Competencies Critical thinking and problem solving Excellent decision- making and leadership capabilities Contract negotiation Conflict resolution experience Adaptability Able to tolerate stress IT Project Manager General Overview Project Manager is responsible for developing and managing technology projects and their cost, time and scope. Responsibilities include: project plan, communication plan, allocating tasks and setting milestone. Responsibilities Create & manage project plans Define project schedules, allocate resources and monitor progress Align project objectives with company goals, and make sure project team is clear on objectives Deliver and install technology solutions Help project team with the design and development tasks Lead process of issue identification and resolution Manage risk tracking process Monitor and manage scope Manage all documentation Work multiple projects simultaneously Foster partnership with customers/ stakeholders/ sponsors Competencies Three or more years project management experience in I.T. ITIL or ITSM certifications preferred. PMP certifications required. Detail- oriented Thrives in collaborative environment Good communications skills, with customers, team and stakeholders Business & IT strategy experience Customer- focused mindset Knowledge of related software tools Senior Level Project Manager General Overview Senior Project Manager is in charge of schedules, budgets, resources and deliverables for project. Monitors teams to make sure goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise. Maintains standards and monitors scope with project quality. Responsibilities Oversees strategic plan, monitoring and adapting as needed Creates project plans Maintains project objectives Monitors production and quality to customer/ stakeholder/ sponsor standards Identifies and resolves issues and risks Reports on project progress, offers viable solutions and opportunities as they arise Implements change practices Manages resources to make sure schedule is on track Portfolio management Lead meetings and set expectations for project team Maintain budget Reporting on projects and portfolios Competencies Bachelor%u2019s degree required; masters preferred 10+ years experience in project management, especially larger projects with established firms PMP certificaction required; PMO experience preferred Experience in Agile teams Proven leadership skills Expertise in conflict resolution Analytical and strong organizational skills, with excellent verbal and written ability Proficiency with related software tools including but not limited to ProjectManager.com, JIRA, MS Excel, etc. ,

Keyskills :
marketing management sales tstrategy itservices itservicemanagement projectplans customerrelations