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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Insurance |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Description :Willingness and ability to delight the customers.Ability to understand customer needsGood communicator- both written and in speechPro- active behaviorPolite and a good listenerGood computer skills- should be able to form reports and spreadsheets as per requirements.Responsibilities :Co- ordination with various departments to provide updated information/ reports to the customer.Communicating courteously with the customer by telephone, fax, emailsCommunicating with overseas agents.Tracking the status of the shipment and regularly updating all the concerned partiesSending complete set of pre- alert/ post- alert to customers/ agents on timely basisAssist in monitoring and ensuring standard business procedures and policies.Aim to retain customers by providing exceptionally good service levelsCandidate Profile :Bachelor s degree or equivalent, in any discipline2+ Years Experience,
Keyskills :
valueaddedservices officecoordination businessdevelopment atl fax set business monitoring spreadsheets ShortMessageServiceCenter Roaming UnstructuredSupplementaryServiceData WirelessApplicationProtocol CRBT IntelligentNetworks Charging Pos