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Process Associate Collections

0.00 to 2.00 Years   Noida   19 Sep, 2019
Headstrong
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Are you the one we are looking for We are inviting applications for the role of PA, Collections Responsibilities

  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement
Qualifications we seek in you Minimum qualifications
  • Under graduate / Any Graduate
  • Freshers are eligible
  • Strong Communication Skills (verbal and written)
Preferred qualifications
  • Good customer handling skills
  • Good communications skills
  • High Energy level
,

Keyskills :
customerrelations insurance quality sales sap highenergylevel strongcommunicationskills followingup customerfocus outboundcalling equipmentsupply iversityinclusion socialnetw king

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