hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Process Trainer

3.00 to 8.00 Years   Noida   02 May, 2019
MINDLAY EXPLORERS (OPC) PRIVATE LIMITED
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryPO / Call Center
Functional AreaProfessional / Soft Skills TrainingTechnical / Process Training
EmploymentTypeFull-time

Job Description

We require Cvs for BPO Trainer and Senior Supervisor for Manufacturing Company having Customer service Segment.Experience: 3 to 6 years related to handling overseas clients interactions for service as well as non interactive backend support.Location: Noida Sec 142Responsibilities of Trainer:

  • Develop digital and print educational material (e.g. videos and manuals)Organize classroom-style seminars about product features and sales techniques.
  • Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)Identify individual and team skills gaps.
  • Schedule regular training sessions (e.g. monthly or quarterly)
  • Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)Coordinate mentorship programs for new customer service representatives.
  • Assess the impact of each educational course on staff performance and client satisfaction.
Additional Requirements:
  • Proficiency with technology, especially computers, software applications, and phone systems.Exceptional verbal and written communication skills.
  • Strong understanding of company products, policies, and services.
  • Ability to coach, train, and motivate employees and evaluate their performance.
  • Excellent problem solving, leadership, and customer service skills.
Kindly share cv on neha.career18@gmail.com or Contact@8586904475

Keyskills :
coachingtrainingprocessbpocommunicationmanufacturingustomerprocesstrainercustomercareskillsservicebpotrainertechnicalqualityanalystofficedevelopment

APPLY NOW

Process Trainer Related Jobs

© 2019 Hireejobs All Rights Reserved