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Product Field Engineer

2.00 to 5.00 Years   Noida   26 Oct, 2022
Paytm
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaMaintenance
EmploymentTypeFull-time

Job Description

    Bachelor s degree in computer science or software engineering.Familiarity with cloud infrastructure and software systems.Excellent facilitation and communication skills to engineering, sales, client audiences.Exceptional interpersonal skills, empathy for our customers and the ability to manage and guide them towards existing product capabilities.SaaS field engineer experience to mid-sized and enterprise companies.Responsibilities:Be a field engineering shared resource.Collaborate and provide field support for technical inquiries related to the product.Interface with client success team, to provide technical support as needed, including layer 1 support to debug, resolve production issues.Continuously improve Pi product and knowledge so as to provide excellence in technical support and training.Preferred Skill Sets:5 or more years of technical experience in engineering processes is preferred.2 or more years of experience operating and troubleshooting cloud environments such as AWS, etc.Experience managing full application stacks from the OS up through SaaS applications.Experience operating and troubleshooting large scale systems such as Kubernetes, Cassandra, Elastic Search, etc.Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Prometheus etc.Experience with big data technologies such as AWS EMR, Hadoop, Spark, Azkaban etc.5 or more years of experience training, both internal and external customers, is preferred.Good understanding of distributed computing environments and methodologies.,

Keyskills :
inspectionsafetylayer 1big datafield supportcommissioninglarge scale systems

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