Reservation Manager

Job Description

A hotel reservation manager is responsible for ensuring that guests have a seamless experience when booking rooms in a hotel. This individual will oversee the reservation staff and work closely with other departments in the hotel to ensure that guests receive the highest level of service.The hotel reservation manager will be responsible for managing the reservation system, which includes ensuring that all bookings are accurately recorded and that guests are informed of any policies or procedures related to their stay. They will also be responsible for managing the room inventory, making sure that rooms are available for booking, and coordinating with other departments to ensure that rooms are clean and ready for guests.RESERVATION MANAGER DUTIES AND RESPONSIBILITIES :Knowing the entire Reservation Procedure according to the International Hotel manual system. Responsible for Hotel and Local Reservations and Reservation Links to Best Western World Wide. Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager. Allocate daily tasks to Reservations staff. Review reservations booked daily. Review arrival report daily. Responsible for the preparation of occupancy forecast. Responsible for training staff. Responsible for the implementation of policies and procedures. Responsible for recording Company/Travel Agent Rates both in the system and correspondence file. Liaise with the Sales Department in regards to occupancy, Rates Reservation We are currently employing, send your resume here :- hidden_email

Keyskills :
hotel managementfoodevent managementrooms divisionbeveragefront officeproperty management systemsreservations