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Senior Manager- Accounts Receivable

5.00 to 7.00 Years   Noida   29 Dec, 2020
Genpact India Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Senior Manager - Accounts Receivable

  • We are looking for someone with deep understanding of entire order to cash process. In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a great teammate
  • Lead the Order-to-Cash Process for a global client, leading a team of around 50 employees. Responsibility spreads across Cash Applications, B2B Collections, Billing and Credit Management related sub-processes.
  • Handle the function s performance outcome metrics through flawless measurement of accuracy and timeliness metrics. Report-out process matrices, collated from service delivery teams, globally. Take pro-active action to detect dip in process performance and enable quick short-term and long-term solution.
  • Lead Client and Internal partners with utmost care, analyzing volumetric information, with a problem-solving attitude. Relationship management is key to succeed in this role.
  • Handle people issues through pro-active communication with larger teams, and ensure quick action on people related grievances to run surprise free operations.
  • Carry out daily and weekly interactions with client on operational performance, proactively communicate to the customer about process/team status or changes and issues/ risks which may arise in the process or in the team
  • Act as 2nd level of critical issue for client and take necessary action to get the resolution, connect with the customer about status and actions taken.
  • Take full ownership of the process and operations handled, with transparent but flexible mentality to solve problems to the end customer, rather than just solve immediate deliverables.
  • Build awareness within the team on customer priorities to ensure teams are performing with full transparency and agility.
Qualifications we seek in youMinimum Qualification
  • B.Com Graduation (MBA Finance preferred)
  • Meaningful experience in Order to Cash
Preferred Qualifications
  • Excellent Knowledge in B2B Collections and Cash Applications
  • Relevant team management experience (min 40 people)
  • Has SAP experience in managing Cash-applications and Collections.
  • Good oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills; proven ability to analyse and problem seek; ability to detail, plan, market, and execute programs.
  • Have previously managed client partners from APAC/China Region.
  • Analytics Certification or full-time MBA degree from top institute
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Keyskills :
financesalesltdmisaccountancyorder to cashmusic makinghigh pressurecustomer focusteam managementproblem solvingservice deliverycredit management

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