Senior Programming Consultant

Job Description

Job Profile Senior Programming ConsultantPurposeBuild high performing teams by developing, mentoring, and retaining engaged, high performing staff to support programming and corporate strategic objectives. This position will specifically work with consulting clients and drive towards insourcing targets.Overall Objectives

• Effectively utilize all your resources to ensure success of the POD initiative
  • Ensure balanced workload across the team to ensure client deliverables and timelines are met or exceeded
• Meet or exceed business objectives by setting high standards and clear expectations for our teams
• Proactively work to assist others in achieving the organization s objectives
• Build great client relationships; by ensuring yourself and the team produces the highest quality and timely work
  • Be a Programming Guru, always program with the highest quality and productivity standards
  • Offer the best solutions to internal and external stakeholders, while acting like an owner and protecting the company s and employee s interests
  • Be knowledgeable and able to discuss our products and technology to clients
  • Project confidence to stakeholders (internal and external)
  • Identify opportunities to recommend value-added services streams
  • Raise to SP Management, knowledge gaps in other teams (programming and other departments) to ensure high levels of service to our clients
• Effectively utilize all your resources to ensure success of the POD initiative
  • Ensure balanced workload across the team to ensure client deliverables and timelines are met or exceeded

Programming Objectives

• Program every survey with the highest efficiency
• Be the technical expert on the team, capable of executing against all complexities and custom survey programming
• Act as a Subject Matter Expert within the programming teams
• Be accountable for ensuring accurate data entry for metrics for reporting purposes

Personal Objectives

• Be solution oriented:
  • Ask the right questions: gather and understand the requirements
  • Provide strong client communication
  • Involve appropriate resource to find the best solution
  • Out of the box thinking: find creative solutions to unconventional requests
• Promote a positive and motivating team environment
  • Be supportive, maintain a positive attitude and be approachable to guide your team through challenges
  • Be a role model of engagement
  • Take every opportunity to recognize good work and encourage team members to go above and beyond
• Be an excellent communicator (both verbal and written)
  • Be an active listener
  • Seek first to understand
  • Follow up on goals and expectations
  • Clear, proactive, thorough and consistent communication
  • Adult-to-adult at all times
• Be a champion of your team at all times
  • Be solution-oriented
  • Provide input in process roll out plans to ensure successful implementation
  • Ensure your team has the support they need
  • Be an excellent team member that supports all internal and external teams to achieve success for our projects
• Be an innovator
  • Create a high efficiency work environment
  • Look for opportunities to improve
• Be accountable; take ownership of your aligned clients/region

Roles and Responsibilities

• Review survey document and provide consultation for accurate programming, optimal data layout and respondent experience.
• Program various complexity surveys in survey platform(s) (Decipher and/or CMIX).
• Create OR Update programming templates and co-ordinate with R&D team for custom features.
• Plan project handover in multiple shifts and task division within team . Ideally, Senior programming consultant should program complex portion OR new functionality and share other programming tasks within team to expediate programming.
• Optimize code and update template to manage project s repetition need
• Maintain positive programming spirit when accidental mistake happens. Advocate learn and share culture.

Position Requirement

• 5 Years of Decipher Programming experience
• Programmed at least 200 projects in past (including international project trackers)
• Trained new hires OR existing team members in past
• Manage projects independently without too much direction and can review other programmers code and derive outcome
• Advance Knowledge of Python, HTML 5, CSS, Java script OR jQuery

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Keyskills :
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