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Service desk Executive

1.00 to 2.00 Years   Noida   21 Sep, 2019
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

Single Point of Contact assistance for End User Support To respond to the incidents / problem/ change reported by end user predominantly through Voice Interaction and also through email, chat and web portal Log Tickets in the call-logging tool on behalf of users Take necessary action viz resolves (over phone or remote) or assigns the issue to right assignment group

Keyskills :
logging troubleshooting ervicedesk technicalsupport itservices

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