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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Single Point of Contact assistance for End User Support To respond to the incidents / problem/ change reported by end user predominantly through Voice Interaction and also through email, chat and web portal Log Tickets in the call-logging tool on behalf of users Take necessary action viz resolves (over phone or remote) or assigns the issue to right assignment group
Keyskills :
logging troubleshooting ervicedesk technicalsupport itservices