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Shift Manager

4.00 to 0.00 Years   Noida   30 Oct, 2020
IBM India Pvt Limited
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaMaintenance,Production
EmploymentTypeFull-time

Job Description

  • As a Shift Manager, you are responsible to be focused on supporting the team in support activities, combining technical leadership with people management.
  • You will allocate the available workforce to respond to potential issues associated with the network and are expected to help drive continuous improvement of skills and processes in the Data Center.
Your Role and Responsibilities:
  • Day to day DC operations management
  • SLA Management
  • Escalation handling
  • Ensuring periodic maintenance of systems
  • Carry out preventive and predictive maintenance of air conditioning, elevator and power systems such as UPS, DG sets etc
  • Ensure air quality and temperature control in permissible range at the facility
  • Ensure proper functioning of Building Maintenance Systems and Physical Security Systems
  • Carry out drills for emergency events like fire, earthquake.
  • Ensure proper functioning of fire detection systems, sprinklers, fire extinguisher etc.
  • Space management at the facility
Required Technical and Professional Expertise
  • More than 8 years experience with at least 4 years experience in Data Centre operation and maintenance in case of diploma holders
  • Solid knowledge in operation and maintenance of civil, electrical, HVAC, LAN, Safety and Security system components for a large-scale Data Centre
  • Proven interpersonal skills to handle vendors and team and should be able to multitask
  • Proficient to ensure DC Services are up and running 24*7*365 days and also handle the technical escalations during shifts and control team and customer
Preferred Technical and Professional Expertise
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
,

Keyskills :
inventory managementcustomer servicesalesmarketingschedulingdg setsdata centerair qualitydc operationspower systemssla managementfire detectionglobal delivery

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