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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Are you passionate about technology as well as helping customers achieve their objectives Do you have experience supporting SaaS solutions and crave a fast paced, fun, rewarding environment Do you have high standards and have a relentless desire to see the impact you can make on an organization every day Do you have deep technical expertise and experience working on a team aligned with customer operations If so, bring your talent to FranConnect, the leader in software solutions for the franchise community. Overview of Job Function: The Software Developer reports to Customer Operations lead to achieve team goals. The person will be involved in handling multiple customization projects simultaneously, troubleshooting/resolving customer issues and assisting customers with functionality and how-to questions regarding how to utilize the system. The person will also be responsible for resolving technical system issues in a timely manner meeting the defined SLAs. An ideal team member will be the one who is instrumental in achieving high customer satisfaction of FranConnects customers. This position is located in Noida, India. No relocation assistance provided. ,
Keyskills :
saasslasidealsoftwareoperationstroubleshootingfranchiserelocationinstrumentalcustomizationsoftwaresolutionscustomeroperationscustomersatisfaction