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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Networking,General / Other Software |
EmploymentType | Full-time |
2020_08_18_OGSUB_87837216_1 FM L2Responsibility -Fault management/configuration of Core network (2G/3G/4G).Trouble ticket handling within SLA/OLACustomer Issue handlingMOP preparation for the activities and new learningsPrepare; implement and verify the configuration and integration of a Node / systemEmergency Handling and chronology preparationCoordinating with care team for handling resolved casesInterfacing with other Technical TeamsCoordinating with onshore/Engineering team if support requiredHand over and activity sheet preparationTroubleshooting and Configuration managementGuiding other Engineers for trouble resolutionExpert knowledge about CS Core product like MSS; MGW; HLR and Ericsson IMS products is must.Understanding E2E customer requirement and works towards achieving 100% output with good qualityGood Know-how of telecom and networking GSM; 3G; LTE; IMS; SIP; VoIP; SS7Guiding team members to execute complex & critical configuration changes.Undertaking technical and On-Job training for fellow team members as per requirement.Tracking of issues related to tools and timely escalation as per pre-defined matrixAttending governance call with onshore and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.Expert knowledge on new products like Ericsson NFVI virtual platforms.Key attributes -Hands on different core Platforms like MSS;MGW; IMS; TAS; CSFB; CSCF;SBG; EMM; IP WorksGood working experience on Linux; including all commands expertise and scriptingDatabase skills on any LDAP; clear concepts and simple query execution; SQLIP basics and understanding of concepts and working on IP v4 and V6Protocol knowledge of SS7; MAP; SIP;CAMEL;SOAP and DIAMETERProductDX/IPA/ATCA/HLR/IMS/STP/MTAS/HSS/UPG/CUDBMSS; MGW; IMS; WMG Mavenir,
Keyskills :
tassipldapimshlremmworking experienceknowledge discoveryltegsmcore networke2emgwmapsoapvoipmssss7