Supervising Associate - PMO

Job Description

• We re looking for a Supervising Associate to join our ASA Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.

Your key responsibilities

• To support onshore Consulting engagement teams on engagement management and coordination activities, to minimize the time spent by the technical team on those tasks
• To enhance the service levels provided by the Consulting technical team by ensuring highest and best use of technical resources, enhancing quality and timeliness of engagement, and standardizing procedures
• Assist Onshore ASA / Team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, reconciliations, Work in process-WIPs); collaborate with Financial Management Associate (FMA)
• Work on tools like MMT, EY Delivers and SharePoint etc.
• Work with engagement team to book staff on ARMS or Retain per the bi-annual Resource allocation process
• Act as a central point of contact for the assigned engagement(s)
• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
• Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
• Frequent communication and translation with Italian onshore/ clients required.
• Assist with ad-hoc project work at the request of the account teams

Skills and attributes for success

• ASAs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
• Provide support to Consulting technical team members
• Assist with matters related to fees and billings, invoicing, budgets
• Ensure proper and efficient team communications
• Perform non-technical planning and organizational tasks for the account
• Ensure that all required documentation is filed and archived
• Support efforts to develop and maintain client relationships
• Reporting and preparing Dashboards for client team including senior leadership
• One-time tasks, ad hoc reporting, etc.

To qualify for the role, you must have

• A Graduate, preferably B.Com/BBA/Economics Graduates (No post-graduation experience required)
• Previous accounting / finance / business process outsourcing experience and/or project management experience - ideally at least 6 years with 1-2 years experience as a Team Lead.
• Excellent communication skills - written and verbal English.
• Very strong organizational and management skills; ability to delegate effectively and allocate work amongst
• team members
• Skilled at juggling conflicting demands, prioritizing effectively.
• Team player, with a proactive and can-do attitude, contributes to the broader team beyond the day-to-day role
• Experience of training small teams in new or established processes and developing suitable training material
• Strong analytical/numerical skills, data interpretation skills
• Excellent people skills; promotes teamwork, ability to lead and motivate a group of 10-15 team members.
• Assertive, with strong influencing skills.
• Able to effectively summarize and conclude on work, applying appropriate documentation standards.
• Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail.
• Strong computer skills, including advanced Microsoft Excel, power point presentation etc.
• Ability to build and leverage networks
• Diligent in following up on items

Ideally, you ll also be/have

• Professional, confident and outgoing
• Robust and resilient disposition
• Ability to function as part of a team
• Organised and self-disciplined
• Calm and capable of juggling conflicting demands on time and of prioritising effectively
• High degree of accuracy
• Confident to deal with senior level contacts, internally and externally

What we look for

• Strong communication skills
• Strong attention to detail even when dealing with routine tasks
• Ability to meet tight deadlines
• Ability to ensure that work is of a consistently high standard
• Ability to multi-task projects and assignments in order of priority
• Team player with willing and enthusiastic approach
• Excellent interpersonal skills, internally and externally
• Ability to plan and anticipate potential problems before they arise

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Keyskills :
business process outsourcingfollowing upad hoc reportingpower point presentationservice levelspeople skillsmicrosoft excelfortune 500